Who VMGate Cloud is for
VMGate Cloud is built for tenants — operators who run a fleet of phones, manage downstream customers and resellers, and need centralized routing, billing, and operations — not for a single DIY handset registered to your own Asterisk box (see VMGate Classic).
How VMGate Cloud works
VMGateServer sits on the boundary between the public Internet (customer SIP ingress) and your isolated VMGate network (handset control links). Each field phone runs VMGateClient on the VMGate network and bridges GSM call audio through a USB audio dongle plugged into the handset.
Call flow (summary)
- SIP traffic arrives at the cloud SIP front-end on the public Internet.
- The orchestrator selects a VMGateClient and instructs it to place the GSM call over the VMGate network.
- Audio flows through the USB audio dongle for native-quality GSM paths.
- Handsets and dongles are provisioned from the tenant portal; firmware via Dongle management in the app.
What you manage in the portal
Tenant portal (screenshots)
Operate VMGate Cloud from the browser — dashboard, handset fleet, onboarding, networks, and routing. Jump: Dashboard · VMGateClients · Map · Onboarding · Networks · Routing. Open tenant portal
English UI shown; portal available in seven languages. Sensitive IPs, numbers, codes, and locations redacted on these marketing captures.
Dashboard
Plan capacity, live calls, quick actions, and recent call activity at a glance.
VMGateClients
Fleet view — online/offline, SIM slots ready, and per-device status.
Map
Geographic view of deployed handsets (location redacted on this capture).
Join codes
Generate codes to onboard handsets onto the correct VMGate network.
Client QR codes
Stable VMGateClient APK download for installers enrolling hardware.
Networks
Multiple VMGate networks per tenant — each with its own SIP ingress and handset pool.
Dialpeers
Connect each retail customer to a routing rule and trunk rate plan.
VMGateClient app (screenshots)
Representative handset captures — multi-profile app connected to VMGate Cloud. Jump: Main · Profiles · Settings & OTA · IVR · Dongle · Earnings. Phone minimum requirements (no root): VMGateClient features (Cloud).
VMGateClient on your phones
Each handset runs VMGateClient — with multi-profile support (several VMGate networks on one phone), live outbound/inbound status, and per-SIM control. Real handset captures; not mockups.
Multiple profiles on one phone
VMGateClient is multi-profile: each profile is a saved VMGate network connection (tenant network, credentials, and policy). Add profiles from the app, switch which one is Active, and return to the main screen — no reinstall when you move a handset between networks or keep a staging profile alongside production.
App language & over-the-air updates
VMGateClient is multi-profile and multilingual: app language is independent from the phone OS. Built-in Check for updates delivers OTA app and VMGate Audio helper builds without reinstalling from the portal.
Seven app languages
English, French, Spanish, Italian, Arabic, Russian, and Simplified Chinese — same set as the tenant portal.
OTA in the app
Tap Check for updates to pull VMGateClient and VMGate Audio builds when Startel publishes them.
Field diagnostics
Connection state, active network profile, and USB dongle detection — before you escalate to support.
Screenshots from representative handsets; sensitive IDs redacted where noted.
Internal IVR for inbound GSM
In Settings, configure Incoming GSM calls — reject all inbound GSM or play prepared audio from a folder after a short ring (on-device IVR, no external media server).
VMGate Dongle Manager
VMGateClient includes Dongle management — flash and maintain the VMGate USB audio dongle from the handset. The app walks operators through port selection (flash vs operational), runs the firmware update on the phone, and confirms when the board is ready to move to the left port for GSM audio.
Per-profile earnings in the app
Each VMGateClient profile includes an Earnings panel — earned, to be paid, and paid totals by range (today, week, month, year). Figures are authored on VMGateServer; the app shows read-only snapshots per active profile.
Screenshot uses representative USD amounts for layout; your devices show live totals from VMGateServer after the App syncs.
Start on the free tier
Create a free account — not a time-limited trial. When you need more concurrent capacity, paid plans start from $199.99/month. Details on Plans and in the portal.
The tenant portal is available in English, French, Spanish, Italian, Arabic, Russian, and Simplified Chinese. This website is in English.